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Holiday park issues may be more wide ranging than first thought, as multiple complaints reported in several European countries
UK scandals British holiday park operators have been under a harsh media spotlight in recent years, but the pattern isn’t limited to the UK. Similar holiday park complaints in Europe are now being reported by lodge and static caravan buyers, as well as guests, across...
WHAT PARK OPERATORS DON´T WANT YOU TO KNOW
Unfair Holiday Park Rules That May Not Be Enforceable If you’ve owned a holiday home for a few years, you’ve probably noticed a pattern: every time a new rule, policy, restriction or fee is introduced, it somehow seems to benefit the park operator—not you. That’s...
THE 20 YEAR RULE
What Exactly Is the 20-Year Rule in Holiday Park Contracts? If you own a static park home or lodge on a UK holiday park, you may already be aware of something called the “20-Year Rule.” If you own a static park home or lodge on a UK holiday park, you may already be...
PAYMENT “UNDER PROTEST”
How to Make a Payment Under Protest Before Your Next Pitch Fee If you’re unhappy about rising site fees, unfair terms, or the way your holiday park agreement was sold, it’s important not to simply stop paying — but equally important not to pay without making a payment...
YouTubers share gratitude for European Consumer Claims over holiday park compensation result
Dream lifestyle? In 2023, popular content creators Whatta and Waila had made the decision to downsize their living arrangements in order to free up money for travel. "We wanted a better quality of life," explains Whatta. Basing themselves in a park home...
ECC asks: Should holiday parks be legally required to state projected depreciation at point of sale?
Consumer expert calls for change to holiday park sales laws following depreciation misery Rise of the holiday park Holiday parks have been a mainstay for British vacations since the first one was opened in the Isle of Man in 1894 by Joseph Cunningham. The...
Why some holiday parks behave the way they do – Whistleblower reveals all
Ever wondered why holiday park running costs become so expensive after you buy your lodge? A former park salesman explains... Bombshell interview European Consumer Claims (ECC) were recently contacted by ex holiday park salesman who was willing to provide insight...
“Worst financial decision of my life.” Haven Holidays purchase leaves widow paying £1500 a month from £1200 wages
Widow 'loses £70,000 in 7 weeks' of owning a Haven caravan after circumstances force her to sell Presthaven Sands Holiday Park In November 2024, Janet Purdy, a 61 year old school secretary from Middleton in Manchester, was looking for a way to retire and invest an...
Pitch Fees 2026 – What to expect
Pitch fees are major source of tension between holiday park operators and their members. Holiday Parks in the UK usually operate on an annual recurring pitch fee basis, once the park home has been purchased and members will be given notice of the cost of their pitch...
“Seal Bay caravan purchase ruined our lives and left us £150,000 out of pocket” say Sussex grandparents
Dream holiday Lisa Colvin-Jones and husband Robert made the decision to create a more manageable and peaceful life by downsizing their home and buying a caravan by the sea. "The idea was simple," says Lisa, 55, a carer from Hayling Island near...