Blog
Are Holiday Parks bullying their customers?
UK media are increasingly reporting on instances of holiday park staff or even the owners using intimidation tactics when their customers complain Legal pressure Here at European Consumer Claims (ECC) we have been dealing with holiday park consumer claims since 2024,...
You Don´t Actually Own The Most Valuable Part Of Your Park Home
For years, holiday park home owners have been told they are investing in an ¨asset¨. But here´s what people fail to stop and ask: What is the actual asset – the park home unit…or the land it stands on? When you buy a park home, you own the structure. You do not own...
Signs your Holiday Park agreement needs reviewing
Holiday park ownership has often been marketed as a lifestyle purchase: freedom, family time, community, holidays and security. But for some owners, the reality has become very different. The renewed focus on unfair contract terms, combined with stronger consumer...
3 shocking holiday park owner experiences – from ECC’s case files
Holiday park consumer abuse is hitting media headlines a lot these days. But what does that look like from the perspective of leading UK claims firm ECC? Here are three shocking examples of client histories European Consumer Claims At ECC our enquiries team speak to...
The 5 stages of UK holiday park ownership
Holiday parks are the perfect holiday solution for many Brits, at least in principle. So what is the real story? The appeal of park ownership Since COVID, holiday-making Brits have flocked to rediscover the joys of our own green and pleasant land. We really do have it...
Free 2026 holiday park pitch fees? Read the 2027 bill first
Free pitch-fee offers can reduce the first bill but still leave static caravan and lodge owners exposed to later running costs. Here is what to clarify before signing.
European Consumer Claims – More than just a timeshare claims company
ECC started out as a timeshare claims firm, but ten years of stratospheric success have inspired them to branch out far wider The European Consumer Claims universe ECC in 2026 consists of multiple brands, offering multiple services, including: Timeshare Advice Centre...
ECC’s holiday park and timeshare division updates from July 2026
ECC celebrated 10 years of claims success last month. Here are the current headlines in our timeshare and holiday park divisions. Timeshare As usual, the European Consumer Claims timeshare team, Timeshare Advice Centre, are dealing with relinquishments and...
Is Britain facing a consumer abuse crisis?
Can you trust businesses with your money in the UK? ECC asks: "Are businesses getting more predatory?" as consumer complaints spike... Origins of ECC European consumer Claims (ECC) was launched over 10 years ago in response to shocking levels of consumer fraud and...
THE PARK HOME RESALE SHOCK
At Holiday Park Advice Centre we receive hundreds of enquiries from Holiday and Residential Park home owners every week. From the wide-ranging problems that we are told about, there is a major issue that stands out as the largest contributing factor to their financial...